Shipping policy

Shipping Policy

For shipping questions, contact Orvyn Trove at support.orvyn@gmail.com.

Shipping availability and charges

Available shipping options and charges are displayed at checkout based on your delivery address and order. Please review these details before completing your purchase.

Processing and delivery

Processing and delivery times can vary. Refer to any estimates provided at checkout and in your order updates. Delivery estimates are not guarantees and may be affected by destination, carrier delays, customs processing, holidays, or other circumstances outside our control.

Order tracking

When tracking information is available, it will be included in your shipping update. Tracking may take time to reflect the carrier’s latest progress.

Delivery address

Please check your delivery address before placing your order. If you notice an error, contact us as soon as possible with your order number. Address changes may not be possible once an order has been processed or dispatched.

Delivery concerns

If your order is delayed, arrives damaged, or is marked delivered but cannot be located, contact us with your order number and relevant details. For damaged deliveries, retain the packaging and provide clear photos so we can review the issue. This policy does not limit any rights you have under applicable consumer law.